Privacy Policy

Contents

• Introduction
• Information We Collect
• Use of Information We use the collected information to
• Information Sharing
• Cookies and Tracking Technologies
• Data Security
• User Rights
• Data Retention Periods
• Children's Privacy
• Changes to This Privacy Policy

• Introduction

  SweetHug AI values the privacy of our users and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your data. By using SweetHug AI, you agree to the terms of this Privacy Policy.

• Information We Collect

  We collect data that you provide directly, such as when you create an account or make a purchase. This includes:

  • Personal Information:Name, email address, payment details.
  • Profile Information:Interests, preferences, and other details you provide.
  • Usage Data:IP address, device type, browser type, and other technical information.

• Use of Information

  We use the collected information to:

  • Provide and maintain our services.
  • Process transactions and send confirmations.
  • Respond to inquiries and offer support.
  • Analyze usage to improve our services.
  • Personalize user experience.
  • Ensure legal compliance and protect our rights.

• Information Sharing

  We may share your information with third-party service providers who assist us in operating our services, such as payment processors, data analysts, and customer support. We do not sell your personal data to third parties. Disclosure of information may occur if required by law or to protect our rights and property.

• Cookies and Tracking Technologies

  SweetHug AI and our partners use cookies and similar technologies to analyze trends, administer the website, track users' movements, and gather demographic information. You can control the use of cookies through your browser settings, but some features of our site may be limited if cookies are disabled.

• Data Security

  We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

• User Rights

  You have the right to access, update, or delete your personal information at any time. You can do this by logging into your account or contacting our support team. You also have the right to opt-out of marketing communications by following the unsubscribe instructions in the emails.

• Data Retention Periods

  We only keep your personal data for as long as necessary for the fulfillment of our purposes, that we have described above, after which we will securely delete or in some cases anonymize so that it can no longer be associated with you (for research or statistical purposes).When we decide how long we will keep your personal data we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements.We do regular status checks to review when personal data needs to be deleted.

• Children's Privacy

  SweetHug AI is not intended for use by children under 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information.

• Changes to This Privacy Policy

  We may update this Privacy Policy from time to time. Changes will be effective as of the date of the update. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.